Some Simple Answers to Your Archiving Questions

At Cube Records Management Services HK, we receive a lot of questions from our customers. Although we welcome your questions, we thought we’d dedicate this blog entry to answering some of the most common queries we receive.

1. Can I access my documents at your facility?
   The simple answer is of course you can. We offer a dedicated viewing area which has full office facilities so you can not only view your documents but copy, scan or fax them too if required.
2. I sometimes work on Saturdays, would I be able to access documents then?
   Yes, at Cube Record Management Services we are open on Saturdays from 9am to 4pm. We are even open Sunday’s too!
3. We want to keep our files in their own boxes, is this OK?
   Absolutely! As long as your boxes are a standard size, not over filled and in good condition, we ‘re happy for you to use your own boxes for archiving your files.
4. In six months we might need to increase our storage requirements, do I have to commit to this space now?
   No, you don’t need to commit to extra space at the start of your contract. You can increase your storage needs whenever you need to.
5. I want my files stored in a private area for confidentiality reasons, is this possible?

Yes, we have a range of private storage areas where you can store your files as well as our shared areas.

 

We hope these FAQs might have answered some of your queries but if you would like to know anything else, please call us on 29142200

Preparing Files of Archiving

October is generally quite a quiet time of year for most businesses. Therefore October is the perfect time to year to get all your business archiving done. This is exactly what most of our customers do and as a result, it is one of our busiest times of year here at Cube Record Management Services Hong Kong.

With this in mind, we thought we’d share with you a few tips for getting the most of archiving your documents.

TIP ONE – Ensure all you paperwork is uniform in size. This usually means ensuring that A4 paperwork is all unfolded and lying flat whilst A3 can be folded (if possible) to ensure it creates as little bulk as possible.

TIP TWO – Reduce the risk of paperwork damage in storage by ensuring it is completely dry before archiving.

TIP THREE – Use special binders or cardboard wallets instead of plastic folders to protect documents as over time the chemicals in the plastic might damage your paperwork.

Follow these simple tips and archiving your documents should be a breeze. To discuss any of our document storage service with us, please call us on 29142200.

How we differ from other records management companies

It is a common misconception that all records management companies offer the same level of service. Although generally they all offer some form of document storage to businesses, this is where the similarities end. We’d like to take this opportunity to tell you three ways in which Cube Record Management Services differ from other companies:

1) Dedicated storage facility – at Cube Record Management Services we own and operate a dedicated facility which all our client’s documents are stored in. It offers state-of-the-art security and even has a climate controlled storage section which is available for certain types of documents.

2) Personal account manager – each and every client, however large or small, is given a personal account manager who is fully trained to provide you with everything there is to know about archiving and storing your documents.

3) 24/7 document access – through our online portal, you can remotely access your documents 24 hours a day, seven days a week.
We are the only company we know of that provides all of these services as standard to our clients. If you would like further information about any of our services please contact us.